Shipping policy

Last updated: 3 July 2026

At Smeeshu, we are pleased to offer Free Standard Shipping on all orders across the United Kingdom. Our goal is to provide a reliable and transparent delivery experience with clearly outlined shipping times and policies.

1. Shipping Times & Order Processing

United Kingdom (UK)

Order Cut-off Time: 5:00 PM (GMT) - Monday to Friday
Order Handling Time: 2 - 3 Business Days (Mon-Fri)
Transit Time: 3 - 6 Business Days (Mon-Fri)
Total Delivery Time: 5 - 9 Business Days

Orders placed after the daily cut-off time or on weekends and public holidays will be processed on the next available business day.

2. Shipping Charges

We believe in transparent pricing. That's why we provide:

Standard Shipping: FREE on all orders within the United Kingdom.
Hidden Fees: None. The price shown at checkout is the total amount you pay.

3. Shipping Carriers

To ensure safe and reliable delivery, we work with trusted UK courier services, including:

Royal Mail
DPD
Evri

4. Delayed Deliveries

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to courier operations, adverse weather conditions, public holidays, or circumstances beyond our control.

If your order has not arrived within 3 business days after the estimated delivery period, please contact us at support@smeeshu.store, and our team will investigate your shipment.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link so you can monitor your parcel throughout the delivery process.

6. Delivery Address

Please ensure your shipping address is complete and accurate before placing your order. Smeeshu is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Contact Information

Trading Name: Smeeshu
Legal Entity: SMEESHU LIMITED (Company No: 17312086)
Business Address: 167-169 Great Portland Street, London, England W1W 5PF, United Kingdom
Phone: +44 20 7145 6487
Email: support@smeeshu.store
Business Hours: Mon - Fri, 9:00 AM - 5:00 PM (GMT)